Coverage and policy questions
Please reach out directly to your independent agent about any policy or coverage questions you may have. You can find your agent’s contact information on your billing and policy documents.
Location
Contact
Payments
Make a one-time payment by phone at 800-558-3405. Business hours are Mon.-Fri. 7:30 a.m. to 4:30 p.m. CT.
Payments
SECURA Insurance
PO Box 776231
Chicago, IL 60677-6231
PO Box 776231
Chicago, IL 60677-6231
Overnight payments
SECURA Insurance
1500 Mutual Way
Neenah, WI 54956
1500 Mutual Way
Neenah, WI 54956
Claim payments
SECURA Insurance
PO Box 819
Appleton, WI
54912-0819
PO Box 819
Appleton, WI
54912-0819
Claims
To report a claim online or by phone, visit our claims page.
Call us
800-318-2136 (CT/ET)
866-356-7870 (MT)
Email
claims@secura.net
Fax
800-318-2209
Premium audit
For questions about premium audit, please send an email directly to premium_audit@secura.net.
Risk Management
If you have a question for your SECURA risk management consultant, you can find their contact information here, or email general inquiries to risk_management_admin@secura.net.
Nurse Hotline
Workers’ Compensation policyholders can call a registered nurse if a non-emergency work-related injury occurs. Learn more about Nurse Hotline.