SECURA’s Privacy Policy
The SECURA Insurance Companies appreciate and respect the trust of our customers. As such, we are committed to protecting our customers’ privacy and maintaining their trust. Over the course of a relationship, we need to obtain personal information about our customers and others. We will seek to safeguard that personal information. The following paragraphs outline SECURA’s policy and procedures regarding protection of that personal information and consumer privacy:
What does SECURA do with your personal information?
| Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
| What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
| How? | All financial companies need to share customers’ personal information to run their everyday business. In the “reasons we can share your personal information” section, we list the reasons financial companies can share their customers’ personal information; the reasons SECURA chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information
| Does SECURA share? | Can you limit this sharing? | |
| For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes— to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | No | We don’t share |
| For our affiliates’ everyday business purposes— information about your transactions and experiences | No | We don’t share |
| For our affiliates’ everyday business purposes— information about your creditworthiness | No | We don’t share |
| For our affiliates to market to you | No | We don’t share |
| For nonaffiliates to market to you | No | We don’t share |
What we do
| How does SECURA protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also limit access to your information to those who need it to do their job. |
| How does SECURA collect my personal information? | We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
| Why can’t I limit all sharing? | Federal law gives you the right to limit only
See the “other information” section for more on your rights under state law. |
Definitions
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
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| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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| Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Other important information
Consumers in AZ, IL, KS, and MN: “Information” means information we collect during insurance transactions. We do not use medical information for marketing purposes. We may share your information with nonaffiliates without prior authorization as required or permitted by law. We may share your information with insurance regulatory authorities, law enforcement, and consumer reporting agencies. Information we obtain from a report prepared by an insurance-support organization may be retained by that insurance-support organization and disclosed to others.
To request access to, correction, or deletion of your personal information: send a written letter to SECURA Insurance Companies, ATTN: Legal Services, 1500 Mutual Way, Neenah, WI 54956. Please include your name, address, and policy number, and an explanation of the information you would like to access, correct, or delete. We can’t change information that other companies, like consumer reporting agencies, provide to us. You must contact them directly to request a change.
Children
This website is not intended for children. SECURA Insurance does not knowingly or specifically collect personal information from persons under 13 years of age. SECURA does not authorize persons less than 13 years of age to use our website, mobile apps, or SECURA products or services.
Questions
If you have any questions or comments regarding this Privacy Notice, please submit them to:
SECURA Insurance Companies
Consumer Privacy Inquiries
P.O. Box 819
Appleton, WI 54912-0819
Or call 1-800-558-3405