Menu

PNG SECURA Logo

Close

PNG SECURA Logo
AGENTS

eDocs FAQ

We partner with IVANS to provide Agency Download Service to our agencies.

A person typing on their laptop keyboard.

What is eDocs/Agency Download Service?

The Agency Download Service is an automated process that allows SECURA policy information to download directly into an agency’s management system (AMS).
  • The system translates the data into a shareable format across multiple agency systems.
  • The policy data is synchronized between SECURA and the agency via updating the data on the agency’s system.
  • Download Service streamlines the process using ACORD standards to drive agency efficiency and reduce E&O exposure. save time by eliminating the need to re-key data, as well as provide a faster workflow for your employees.
eDocs: We send policy documents as attachments through the download direct to the agent management system. This offers a secure and managed alternative to email, mail, and faxes. It is an auditable, secure, system-based method of handling essential communications between carriers and their agents.

Common eDocs questions

How does it work?

Each night, SECURA transmits new or changed policy information to IVANS. This data is sorted and placed in your agency’s IVANS mailbox. The policy data is available for download into your management system the following day.

Are there any costs involved?

There is no additional cost to our agents.

Will it work with my Agency Management System?

SECURA is currently certified with the following AMS systems for eDocs: Applied, Hawksoft, NASA, Vertafore, XDTI- Nexsure, Webcetera-EZLynx, SIS- Partner XE, and Agency Systems-Newton.

Do I need to have an IVANS account to download?

Yes. You will need to have your IVANS Y account to access SECURA downloads.

What if I don’t have an IVANS Y account?

Contact SECURA Agency Tech Support and they can set up your account by registering your agency and creating an IVANS mailbox.

  • Information to have ready: Agency Name, Address, Phone, Email Address, Producer Code/Agent Code, Agency Management System.
  • Contact SECURA at 800-558-3405, option 6, or email at agencytechsupport@secura.net.

Do I need to do anything with my system?

Yes, contact your agency management system vendor to make sure your system is configured correctly to receive the eDocs download with SECURA. Be prepared to provide information about which carriers and lines of business you wish to download.

What lines of business are available for eDocs?

  • Commercial Lines
  • Farm Lines
  • Agribusiness Lines

If I am having trouble, who do I call for support?

Your first level of assistance is your agency management system vendor. They will do troubleshooting. If they determine it is the IVANS service, they will conference in our customer support center and we will begin troubleshooting with you.

How do I sign up?

Contact SECURA’s Agency Tech Support team at 800-558-3405, option 6, or email us.
Email Agency Automation

Coverages may not be available in all states. Coverages described are subject to all the terms and conditions of the policy, including deductibles, exclusions, and limits of liability. Not all agents are authorized to write all types of insurance. Policies may be underwritten by SECURA Insurance Company or SECURA Supreme Insurance Company, affiliated companies referred to collectively as SECURA Insurance Companies. Please read the policy carefully. Any claim example is for educational and informational purposes only. The information in this document will not be used to determine the coverage of an actual claim presented. All claims are adjusted based on the relevant facts, conditions and coverages at the time of loss. For specific terms and conditions, please refer to your coverage form. Coverage is also subject to applicable deductibles and limits of coverage.

The information provided by SECURA on its Website (the Site) is for general informational purposes only. All information on the Site is provided in good faith, however SECURA makes no representations or warranties of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site. The information contained on the Website is to the best of our knowledge true and accurate at the time of publication, however it is generally to be used solely for informational purposes. The materials on this website are not guaranteed to be correct, complete or up to date. You should not act or rely only on information on this website.

The Site may contain (or you may be sent through the Site links to other websites or content belonging to or originating from third parties or links to websites and features in banners or other advertising. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability or completeness by SECURA. SECURA DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITIES FOR THE ACCURACY OR RELIABILITY OF ANY INFORMATION OFFERED BY THIRD-PARTY WEBSITES LINKED THROUGH THE SITE OR ANY WEBISTE OR FEATURE LINKED IN ANY BANNER OR OTHER ADVERTISING. SECURA WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

UNDER NO CIRCUMSTANCE SHALL SECURA HAVE ANY LIAIBLITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

SECURA would like to remind you that the data contained in this website is not necessarily real-time or accurate.

SECURA and any provider of the data contained in this website will not accept liability for any loss of damage as a result of your reliance on the information contained within this website.