SECURA’s Claims Service
For home and auto policyholders
Suffering a loss isn’t easy. But resolving a claim with SECURA is. You’ll feel comfortable and secure knowing help and answers are just a phone call away.
Prompt, personal service
If you report a claim, we will contact you within eight business hours. Our customers tell us time and time again how efficient our claims service is. Read customer testimonials.
Flexibility reporting a claim
As a policyholder you can report a claim by:
- Contacting your independent insurance agent
- E-mailing SECURA’s claims team
- Contacting SECURA by phone
- Calling our emergency After-Hours Claims Network
Bilingual services ease claims
Our knowledgeable bilingual claims representatives are on-site and ready to help Spanish-speaking customers through the entire claims process. In addition, we have access to translators fluent in many languages to serve all customers’ needs.