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Insurance claims

We’re here to help you through the claims process. Our goal is to make it as easy as possible.

We make the claims process easy and stress-free.

Nobody wants to file an insurance claim. It can be stressful and overwhelming, but we are here to help. Our goal is to make the process as easy and stress-free as possible by providing the support you need during difficult times. We will be with you every step of the way to help navigate the insurance claims process with confidence and ease.

Find the right help when and where you need it

We’re here to provide guidance when you need it most — from workplace injuries to stolen identities, we can help you move forward.

Report work injury

For all non-emergency work injuries, the supervisor and injured employee should immediately call Nurse Hotline.

Report stolen identity

We partner with Identity Resolution, LLC to deliver the latest resources in identity theft prevention and recovery.

Travel Rescuer

Travel confidently with our Travel RescuerSM service. SECURA offers this worldwide service for policyholders and immediate family members who have a MILE-STONE Gold policy or Agri-Protector Plus coverage.

Get help on the road or away from home

Find an auto repair shop

Choose from a network of reputable collision repair facilities in your area through our SureChoice RepairSM program.

Report glass damage

To help resolve your claim quickly, you can choose from a network of reputable collision repair facilities in your area through our SureChoice Repair program.

Roadside Rescuer

Getting stranded can be stressful and unnerving, not to mention inconvenient. Roadside RescuerSM from SECURA can help you when you need it most.

Learn more about insurance

Educational articles to help you understand how insurance can impact your everyday life.

What to expect in a major claim

Five things you should expect from our SECURA claims team if you face a disaster or – as we say in the insurance industry – a large loss.

Plumbing business insurance for technical errors and quality assurance challenges

Protect your plumbing business with insurance designed for the unique risks you face in your daily operations.

What to expect during a risk management visit

On-site safety assessments help us identify potential safety hazards, and provide customized recommendations and resources to help make your business a safe place to work.

Coverages may not be available in all states. Coverages described are subject to all the terms and conditions of the policy, including deductibles, exclusions, and limits of liability. Not all agents are authorized to write all types of insurance. Policies may be underwritten by SECURA Insurance Company or SECURA Supreme Insurance Company, affiliated companies referred to collectively as SECURA Insurance Companies. Please read the policy carefully. Any claim example is for educational and informational purposes only. The information in this document will not be used to determine the coverage of an actual claim presented. All claims are adjusted based on the relevant facts, conditions and coverages at the time of loss. For specific terms and conditions, please refer to your coverage form. Coverage is also subject to applicable deductibles and limits of coverage.

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