Agency Tech Support will set up, install, and train your group in AgentLink. They are here to answer questions that may arise within AgentLink or our online rating platforms. You can reach them by phone (800) 558-3405, option 6 for an immediate response, or by email below for a response within one business day.Email Agency Tech Support
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Welcome to the SECURA family!
Welcome to the SECURA family! I want to personally welcome you as one of our newest agency partners. We work with only the best independent agencies, and we're eager to help you and your agency grow profitably with us as we build on our relationship.
As SECURA's President & CEO, one of my core focus items is our agency relationships. We have an incredible agency force, and are committed to you as our method of distribution. Please use the information found on this page as a resource to help you get started, but don't hesitate to reach out to your sales manager or underwriters with any specific questions. We are here to support you.
Thank you for trusting our associates. We look forward to doing business with you for many years to come.
–Garth Wicinsky, SECURA President & CEO
Our promise to you
We're making insurance genuineFrom the protection we provide to the relationships we build. It's our mission to provide quality coverage and unmatched service to empower our independent agents and protect our customers.
When you are partnered with SECURA, you get a true business partner. We are committed to building a long-term relationship with you and the people who work closely with you.
What does that mean for you? It means we will support you though every phase of your career and equip you with the tools you need to be successful.
We strive to deliver the type of carrier experience you expect. We want to hear when things are going well and when things could be improved.
We love a good celebration, and sharing your wins! We will map out goals with you and celebrate your achievements along the way. How's that for partnership?
Please reach out to your sales manager or underwriting team for resources to get you to the next level.
What to expect
We are excited to partner with you and provide you a genuine experience. Through our more than 120 year history, we have found that our most successful partners feel supported and engaged. All of our associates from sales to claims to tech support are here to help you achieve your goals. We have fine-tuned our onboarding experience to equip you with the information you need to feel confident in our products and services.
Within the first few days of your appointment, you will hear from Agency Tech Support to get set up in AgentLinkSM. AgentLink has everything you need to be successful with SECURA, including hit lists, appetite guides, and online raters. If you have questions or need additional support, please reach out to Agency Tech Support.
Your underwriters will be in touch to introduce themselves, answer questions, and review submissions. For a complete list of the associates who represent your state, visit Meet Our Associates.
We will keep you updated with the latest in SECURA news, training schedules, and shareable Facebook content in our agent emails. Be sure to update your email settings in AgentLink, and add SECURA Marketing News SECURAMarketingNews@communications.secura.net to your company's safe senders list.
Links to your success
- Agency Tech Support
- Meet our Associates
- Nurse Hotline
- Risk Management
AgentLink is our secure agent website filled with resources that you need to be successful. Within AgentLink, you'll find:
- Rating systems
- Hit lists, appetite guides, and sell sheets in the Sales Resource Center
- Agency and policy account details
- SECURA Academy resources
- Forms and questionnaires
Be sure to bookmark the AgentLink login page in your browser for quick accessibility.Visit AgentLink
We understand the anxiety and frustration that comes when a customer suffers a loss. That's why we do what it takes to settle the claim quickly and with care. We will contact you or your customer within 24 hours of loss notification and regularly follow up with the status of the claim.Submit a Claim
Our experienced team of underwriters, risk managers, and sales managers are here to support you in growing new business and renewing your current book. Check out the photos and bios of the team that represents your state.Meet our Associates
We are always ready to support you and your customers by phone, email, and standard mail—however you prefer. We can be reached Monday - Friday between 8 a.m. - 4:30 p.m. CT.View our Contact Information
With SECURA's Workers' Compensation, employees receive better care and you experience fewer unnecessary claims, saving time and expense.Nurse Hotline Information
Safer working environments are the number one goal of Risk Management. Our experienced team of risk managers offers strategic consultations and individually tailored solutions for our policyholders. The results are fewer on-the-job injuries, claims, and losses. Visit the Risk Management library for resources to help your customers avoid accidents.Risk Management Resources
Investing in you
When we appoint a partner agent, we are committed to investing in our relationship. As an agent with SECURA, you get the benefit of complimentary Continuing Education (CE) credits through SECURA Academy. Virtual or in-person, our Agency Training team is developing and sharing the most up-to-date industry information. You can receive monthly SECURA Academy class schedules and registration information delivered to your inbox by signing up to receive SECURA marketing emails in AgentLink.Take me to AgentLink
Investing in your community
Giving back to the community is a big part of our culture and we are proud of the great relationships we have with nonprofits. Our associates are encouraged to volunteer and contribute to organizations that support the environment and well-being of members in the communities in which they live and work.
As one of the many ways we give back, each year we invite our partner agents to join our culture of philanthropy by nominating a nonprofit organization in their community to receive a donation. #SECURAGivesBack launches just in time for #GivingTuesday. Since 2017, we've been able to donate over $125,000 to nonprofit organizations nominated by our partner agencies. Yours could be next! Keep your eye out for an invitation to participate in early autumn.
Learn more about SECURA Gives Back!
Toys for Tots
SECURA Associates, AZ
The Bird House
SECURA Associates, IA
Fox Valley Humane Association
SECURA Associates, WI
SECURA Associates, WI
SECURA Associates, ND
The Ruth Meier's Hospitality House
American Insurance Center, ND
Families for Effective Autism
Treatment of Louisville (FEAT)
Hyland Insurance, KY
Northeast Iowa Food Bank
The Accel Group, IA
Lititz Warwick Community Chest
Charis Insurance Group, PA
Where we started
What started as Farmers Home Mutual Hail, Tornado, & Cyclone Insurance Company in 1900 has evolved to SECURA Insurance Companies in 2022. SECURA has been a staple in Northeast Wisconsin for over 120 years, with our home office location in Neenah, Wisconsin, and our specialty underwriting office in Middleton, Wisconsin.
SECURA operates in 13 states with a variety of property-casualty products to meet our customers' needs. From farming communities to manufacturing to grassroots nonprofits, and everything in between, these industries rely on SECURA for their insurance needs. We are proud to support the communities that have welcomed us for more than a century.
Over 120 years of ensuring our neighbors have the security and confidence that they will be made whole after a claim. Our dedicated underwriters will help you secure the best fit for your policyholders, while our experienced claims team is ready to respond quickly and compassionately through each loss.
As an agent partner, you get to carry on the tradition of SECURA with your colleagues and policyholders. A genuine approach to providing peace of mind for you and your community is a tradition worth keeping.
See what our customers have to say about us.
Diversity, Equity, Inclusion
A culture of diversity, equity, and inclusion fosters an eagerness to take risks, think outside the box, and collectively succeed. Supporting diversity, equity, and inclusion is instrumental to cultivating a strong organization. From the Board of Directors to our associates, we strive to make continuous change by celebrating diversity, seeking equitable improvements, and fostering inclusion.
As a partner agent, we hope you will feel connected, engaged, and included. We invite you to share your experiences and learn from your industry peers, associates, and our valued policyholders. Together, we can build a more inclusive environment and uphold our promise of Making Insurance Genuine.
Environmental sustainability is a practice to reduce costs, waste, and risk – all in the name of improving our communities.
The Wisconsin Sustainable Business Council recognized our sustainability efforts and awarded SECURA with the corporate environmental designation—Green Professional—in 2017. The program helps companies drive continuous improvement in sustainability and provides sustainability benchmarks against peers.
We are proud of our sustainability efforts at our home office, including the addition of solar panels, associate gardens, wildflower habitats, paperless initiatives in the office and cafeteria, and remote working options for our associates. We believe that these small steps help to ensure the future of our environment.